Store Policies
Shipping
Flat rate shipping is calculated at check out for domestic shipping within the United States. If you need shipping outside of the USA please contact me directly.Returns
Returns are limited to 3 days after purchase with receipt. Must be unused and still have original packaging. Certain items may be ineligible for returns such as custom made products, custom assembled kits or anything that cannot be re-sold due to the nature of the item.For online returns, customers are responsible for return package shipping. If the item came damaged in the mail, please send photos and contact me within 24 hours of delivery.
Privacy
Dave's Music is committed to protecting your personal information both online and offline. We understand that security and privacy are important issues for visitors to the davesmusic.info. We want your experience with our site to be a pleasant and secure experience and we recognize our obligation to keep your information secure and confidential. The following information explains our commitment to protecting your privacy.Information Automatically Collected
When you access our site, our web server collects certain information solely for statistical purposes to analyze general browsing trends located on our site. The information collected is as follows:IP Address: We collect IP addresses/Domain Name to gauge our site traffic. Your IP address is linked to your customer information only if you place an order online. This is required for tracking the origin of the order being submitted for security purposes only. Otherwise, your IP address is NOT LINKED to your customer information.
Browser Type: To help us optimize our site to match the latest technology used by our customers, we collect the type of browser you are using (Example: Netscape Navigator or Microsoft Internet Explorer).
How You Located Our Web Site: If you come to our site through a link, the location of the referring link is captured. This is used to help us know where our users come from and is used for statistical analysis only.
Browsing Throughout Our Site: We note pages you visit, the length of your visit and other general browsing trends to help us analyze our site's usage and make improvements to our website.
Cookies: We use Session Only Cookies to track how users come to our site. These cookies are deleted when the user leaves our site and are NEVER used to store personally identifiable information. How users come to our site is linked to customer information only if they place an order on-line. This information is used to gauge the effectiveness of online advertising, promotional campaigns, and traffic from partner websites.